The Partner Support Team is dedicated to providing global support for our direct partners listed on Expedia. The form found at [...]

The Partner Support Team is dedicated to providing global support for our direct partners listed on Expedia. The form found at the Contact Us form is solely for this team, so sending your question via this method is the best way to make sure your request is handled in a timely manner. This team can assist you with the following matters:

• Refunds/Cancellations: We can process refunds and cancellations for guests. When sending these in, please include the reason for the refund or cancellation and the voucher or itinerary number to help us find the correct booking.
• Flight and Hotel Details: If you have not been able to get in contact with the guest, we can look up the flight and hotel details for a guest the week of their travel provided they have booked them through Expedia.
• Invoice and Billing Information: We can assist with any questions that you might have regarding an invoice, billing, or payment.
• Voucher Details: If you are unable to confirm booking information in Partner Central, we can provide you more details.
• No Shows

The Contact Us form should never be provided to guests as this is a dedicated support team equipped to assist partners only.

Your guests should be directed to the Expedia Customer Service telephone number on their voucher.

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